Video Streaming Platform Policies & Procedures
Table of Contents
Engineering
Policies
- Secure Software Development Policy (ENG-POL-001)
- Change Control Policy (ENG-POL-002)
- Infrastructure Security Policy (ENG-POL-003)
Procedures
- Application Security Testing Procedure (ENG-PROC-001)
- Standard Change Management Procedure (ENG-PROC-002)
Legal
Policies
Procedures
Operational
Policies
- Encryption & Key Management Policy (OP-POL-001)
- Mobile Device Policy (BYOD) (OP-POL-002)
- Data Retention & Disposal Policy (OP-POL-003)
- Human Resources Security Policy (OP-POL-004)
- Acceptable Software & Browser Extension Policy (OP-POL-005)
Privacy
Policies
Procedures
- DSAR Fulfillment Procedure (PRV-PROC-001)
- Data Erasure Request Procedure (PRV-PROC-002)
- COPPA Compliance Procedure (PRV-PROC-003)
- Data Protection Impact Assessment (DPIA) Procedure (PRV-PROC-004)
Resilience
Policies
Procedures
- Incident Response Plan (RES-PROC-001)
- Post-Incident Review Procedure (RES-PROC-002)
- BCDR Testing Procedure (RES-PROC-003)
Security
Policies
- Information Security Policy (SEC-POL-001)
- Password Policy (SEC-POL-002)
- Risk Management Policy (SEC-POL-003)
- Data Classification and Handling Policy (SEC-POL-004)
- Vendor Risk Management Policy (SEC-POL-005)
- Physical Security Policy (SEC-POL-006)
- AI Acceptable Use Policy (SEC-POL-007)
- Vulnerability Management Policy (SEC-POL-008)
- Security Monitoring Policy (SEC-POL-009)
Procedures
- Internal Audit Procedure (SEC-PROC-001)
- Risk Assessment Procedure (SEC-PROC-002)
- Risk Acceptance Procedure (SEC-PROC-003)
Trust & Safety
Policies
Procedures
About This Project
High-growth streaming platforms face a complex web of international regulations and unique operational risks. A generic ISMS is insufficient. This project provides a robust, auditable, and adaptable framework that addresses the specific challenges of ensuring security, privacy, and trust while moving at the speed of a venture-backed startup.
The policies and procedures in this ISMS are written to align with the requirements of the following major compliance frameworks:
- SOC 2 (Trust Services Criteria)
- PCI DSS v4.0 (Payment Card Industry Data Security Standard)
- GDPR (General Data Protection Regulation)
- EU Digital Services Act (DSA)
- PIPEDA (Personal Information Protection and Electronic Documents Act - Canada)
- CCPA / CPRA (California Consumer Privacy Act / Rights Act)
- COPPA (Children’s Online Privacy Protection Act)
Getting Started
Each policy category contains both high-level policies that establish requirements and detailed procedures that provide implementation guidance. Policies are numbered for easy reference and cross-linking.
Start by reviewing the policies most relevant to your immediate needs, then work through the related procedures to understand implementation requirements.
Download Complete Documentation
For convenience, all policies and procedures are also available as a comprehensive PDF document:
📄 Download Complete Health Tech Security Policies & Procedures (PDF)
Contributing
Contributions are welcome and encouraged! If you have suggestions for improving these templates, please feel free to open an issue to discuss your ideas or submit a pull request.
Disclaimer of Liability
These templates are provided on an “as-is” basis, without warranty of any kind, express or implied. The authors and contributors of this project are not lawyers or compliance consultants. The information provided here is for general informational purposes only and does not constitute legal or professional advice. By using these templates, you agree that you are solely responsible for ensuring your organization’s compliance with all applicable laws, regulations, and standards. The authors and contributors of this repository assume no liability for any damages, losses, or legal issues that may arise from the use, misuse, or interpretation of these documents. Always consult with a qualified professional for advice tailored to your specific situation.
This framework is maintained by Open Access Policies and is available under an open-source license for use by video streaming platforms worldwide.